School trips and educational excursions in Italy

The rooms assigned to the class are for exclusive use: no other guests sleep with the students.

Yes, we guarantee it on request. Just indicate in the rooming list how to divide the group, and we’ll take care of the rest.

In rooms separate from the class — twin/double rooms, or singles where available. We try to keep them close to the students’ rooms, but we can’t guarantee it: it depends on how the property is laid out and how busy that period is. If this is a requirement for you rather than a preference, please let us know in your request.

We send you an Excel file to fill in with how guests are divided between rooms: you send it back to us at least 10 days before arrival. If something changes at the last minute we’ll sort it out, but the initial room assignments are no longer guaranteed.

No, never. This is Italian law and we apply it without exceptions, even when the group is on holiday. Alcohol may not be brought into rooms, for anyone.

On arrival we give the group leader the house rules, along with the keys: quiet hours from 10pm, no speakers or loud music in the rooms, no outside guests without reception’s go-ahead. The class remains the responsibility of the chaperones. But you’re not alone: reception is open all night, and if you need a hand, we’re there — calmly and without drama.

Yes, reception is open 24 hours a day, every night, with staff trained in first aid and fire safety. If something happens, there’s always someone awake at the front desk.

Parental consent forms are collected by the school for the trip, as always: responsibility for the students remains with the school and the chaperones.

A valid ID document for each participant, minors included. Remind the students before departure — without an ID we can’t hand over the key.

Buffet breakfast or a breakfast box to take with you if you’re leaving early. For lunch, a buffet or a lunch box for days out, and a buffet dinner when you get back.

It depends on the property: if the class is large, we can organize two sittings — we’ll take care of it, just let us know at least 7 working days before arrival.

Vegetarian and vegan are no problem. Gluten-free we do our best, but it depends on the supplier and we can’t always guarantee it. Let us know everything in writing at least 7 working days before arrival. One thing we’d rather tell you upfront: our kitchens are not certified allergen-free, and we can’t fully rule out cross-contamination. If there’s a severe allergy in the class, let’s talk about it, so we can work out the safest solution together.

Yes, an electronic invoice addressed to the school or institution, under split payment. We just need the institution’s details and the CIG code, if required.

It depends on the city and the students’ ages. In some municipalities, school groups on an educational trip pay half rate regardless of age, upon presenting the official documentation. The rules change over time: for certainty, what the destination municipality states always applies.

Yes, €10 per person. It’s paid at check-in in cash or via a card pre-authorization, and refunded on departure if there’s no damage.

Each property has its own drop-off point and parking area. In some cities the coach can’t enter the city centre, so you’ll get off a short distance away — good to know before you leave.

Yes, storage is available on request and depending on the property’s space: with fifty backpacks it needs to be planned in advance, so ask us when you book. In eight cities there are also self-service smart lockers, if someone wants to keep their belongings separate.

Yes, and it’s one of the things we do best: a single point of contact follows the whole trip even if it touches multiple properties, with one proposal and one invoice.