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Just like\u00a0any other society, Ostello Bello Strategic Business Plan presents the society\u2019s strategies,\u00a0actions and tools that are to be taken to reach their goals.\u00a0These goals, in\u00a0spite of their complex realization, are actually very simple: to assert Ostello\u00a0Bello business model as unique in its reference market. Ostello\u00a0Bello model is based on offering a unique hospitality experience and sharing,\u00a0based on the concept of the hostel as a\u00a0\u201chome\u201d.<\/p>\n One of the\u00a0main challenges is then the recruitment, training and fidelity process of the\u00a0people who are to run this home: Ostello Bello staff. To put it simple, it\u2019s\u00a0a matter of\u00a0creating and replicating a model which need to be flawless on an operational\u00a0point of view and at the same be flexible enough to allow us to\u00a0welcome and\u00a0\u201cspoil\u201d\u00a0our guests.<\/p>\n OB selects\u00a0its staff\u00a0according to the specific skills required in this field, but also with\u00a0a set of\u00a0\u201csoft skills\u201d\u00a0such as: congeniality, empathy with the guests,\u00a0attitude to sharing\u2026<\/p>\n Lastly, in\u00a0spite of any previous experience, all staff members need to follow a continuous\u00a0training for their specific role: receptionist, barman, manager of the\u00a0current and\u00a0future\u00a0hostels.<\/p>\n Cosy,\u00a0beautiful, accessible: the right place<\/strong><\/p>\n A central\u00a0chapter in the Strategic Business Plan regards the locations for the future\u00a0Ostello Bello. In the next five years new openings will be focused in Italy\u00a0and\u00a0Myanmar.<\/p>\n Historical\u00a0cities, capitals, seaside, lake, mountains. The plan is ambitious.<\/p>\n Ostello\u00a0Bello can\u2019t just settle for a random location in a city. Wherever we decide to\u00a0open, Ostello Bello needs to be a special place, close to the main means\u00a0of\u00a0transport and monuments, with spacious outdoors and fundamental shared spaces.\u00a0This is why we rely on experts who can help us finding\u00a0\u201cthe right place\u201d.<\/p>\n The\u00a0right means to reach our goals.<\/p>\n Right\u00a0people. Valued locations. But also a sustainable business and the investment\u00a0return.<\/p>\n Ostello\u00a0Bello has devised a plan\u00a0\u2013\u00a0with further improvement goals\u00a0\u2013\u00a0that manages\u00a0to offer both quality and interesting financial returns for the partners.<\/p>\n In order to\u00a0reach the goals included in the BP, consistent investments are expected, with\u00a0the support of documents that foresee as precisely as possible the\u00a0potential\u00a0margin, risk and challenges from an economic and financial point of view.<\/p>\n This is certainly the least romantic part of our job, but it\u2019s the foundation to build success.<\/p>\n<\/div>\n<\/div>\n
\nIndustrializing\u00a0an experience? The importance of people<\/strong><\/p>\n